We put people at the centre of communication

The Tasmanian community has diverse communication needs. We must ensure that information about Tasmanian Government services, products and opportunities is available to all Tasmanians.

This means all communications we produce must:

  • meet accessibility standards
  • be inclusive.

There is also a legal obligation to meet accessibility and inclusion standards as in the Disability Discrimination Act 1992 (Cth) and Right to Information Act 2009.

Types of accessibility and inclusivity needs

  • People with disability: Almost one quarter of Tasmanian people (24.6 per cent) have disability. People with disability face a range of barriers to participation.
  • Tasmanian literacy levels: Literacy levels in Tasmania are lower than any other Australian state. Many Tasmanian adults struggle to read and understand the information they need to learn, work and live their lives.
  • Digital literacy levels: Skills need to be considered when developing communications, as well as the needs of people who do not have access to digital communications.
  • Tasmania’s diverse community: A multicultural community means English is not the first language of many of our community members.