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  1. Home
  2. Accessible and inclusive communications
  3. Making your communications accessible
  4. Making documents accessible

Making documents accessible

On this page

    • Back to making comms accessible

    Before you start

    • What is the information you want to communicate?
    • Who is your audience and what are their needs?
    • What are the best formats to reach your audience?

    Order and structure

    • Start with a clear structure
    • Set out your table of contents with a proper heading structure (not more than 5 levels of headings)
    • Group information when possible
    • Repeat information if needed
    • Background information can be included but should sit in the “background”

    Plain English

    • Write in plain English:
      • Use short paragraphs focused on a single idea
      • Use short sentences
      • Use clear and inclusive language

    Design and format

    • Use an easy-to-read format
    • Use a plain background and ensure there is enough colour contrast
    • Graphs and tables can be difficult to understand. Make graphs and tables simple and explain them where necessary
    • Align text to the left of the page (avoid justifying text)
    • Don’t put too much text on a page
    • Leave space between paragraphs
    • Use the Styles feature in Microsoft Office products to define the text and structure

    Images

    • Images can help people with low literacy to understand text
    • Insert images next to the text
    • Try to use the same style of text throughout your document
    • Add alternative (alt) text to images

    Fonts

    • Tasmanian Government fonts have been chosen to be accessible
    • Fonts should be at least for 12pt for copy text
    • Avoid using upper case (capitals), lower case letters are easier to read
    • Do not underline text unless it is a hyperlink
    • Avoid using italics; use only for legislation and Latin names
    • Lower case letters are easier to read

    Colour

    • Don't use colour alone to convey information
    • People who can't see colour won't find a "blue button" unless it's presented in another way
    • Some colour combinations are hard to see, such as for those with colour blindness, who are blind or have low vision
    • Ensure colour contrast is appropriate, minimum AA is required

    Accessible PDFs

    Making PDFs accessible means ensuring everyone can easily read and understand the content. Here's how you can do it:

    1. Add descriptions to images: Include descriptive text for images so people who use screen readers can understand them.
    2. Use proper headings and structure: Organise the document with clear headings and subheadings to make it easy to navigate.
    3. Include alternative text for links: Describe where the link is taking the user, so they know what to expect when they click on it.
    4. Ensure colour contrast: Make sure text and background colours have enough contrast so they are easy to read.
    5. Enable text copying: Allow users to copy text from the PDF for those who may need to use text-to-speech tools.
    6. Check reading order: Make sure the content flows logically when read out loud by a screen reader.
    7. Test accessibility: Use accessibility tools to check the PDF and make sure it's easy for everyone to use.

    Further resources

    Plain English

    • Plain English tools - 26Ten resources
    • Plain language and word choice - Australian Government Style Manual
    • Get your document's readability and level statistics - Microsoft Support
    • Hemingway Editor

    Accessibility

    • Make your Word documents accessible to people with disabilities - Microsoft Support
    • Alt text, captions and titles for images - Australian Government Style Manual
    • Creating accessible PDFs
    • Create and verify PDF accessibility, Acrobat Pro

    Other

    • Links - Australian Government Style Manual
    • Colour Contrast Checker - Coolors
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